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Lost or Stolen Debit Card 1-800-523-4175
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While South Side Bank strives to protect your banking privacy, you also play an important role in protecting your information. Here are a few steps you can take to protect your identity:

Security Information 

Mobile Banking Helpful Hints
Identity Theft - Don't Take the Bait!
* FDIC Consumer's Guide to Cybersecurity


More tools for tracking your account.

With South Side Bank Purchase Alerts powered by Visa, you can receive near real-time updates on your Visa® card activity. So you can act quickly to help reduce fraud and monitor your account, wherever you are. And South Side Bank Purchase Alerts powered by Visa is free for South Side Bank Visa cardholders. Sign up at here.  


Common ways identity theft can happen:

"Old Fashioned" Stealing -Thieves typically steal wallets and purses. They also steal mail such as credit card and bank statements, pre-approved credit card offers, check orders and other financial mail.

Dumpster Diving - Thieves dig through trash looking for bills, financial or other personal information.

Change of Address -Thieves modify or redirect your billing statements to another address by completing a "change of address" form.

Phishing -Thieves may send unsolicited Emails, pretending to be a financial institution or a company, asking you to click a link to update or confirm your personal or login information. The link is directed to a "spoof" website designed to look like a legitimate site.

Skimming -Thieves may use a card reader device to copy the card's magnetic strip to duplicate without the card owner's knowledge.

Monitor your accounts -Keep track of transactions on your accounts by logging in to South Side Bank's Online Banking, where you can view your activity as it is posted.

Protect your personal information

  • Do not carry your Social Security card in your wallet.
  • Do not have personal information such as your Social Security number and driver's license number printed on your checks.
  • Keep your new and cancelled checks in a safe place.
  • Do not leave your purse, wallet, checkbook, or any other forms of identification in your car
  • Shred or tear up any documents containing banking or credit information, especially pre-approved credit offers, before you throw them away. 
  • Keep your PINs and passwords a secret. Do not write them down or share them with anyone. 

Contact us immediately at 309-676-0521 if you notice any suspicious or unusual activity related to any of your South Side Bank accounts.